 | Terms And Conditions |  |
About Us Millers (The City Art Shop) Ltd. have been a family owned retail business since 1834 and our integrity is of paramount importance. If you have any suggestions or comments please email us at sales@millers-art.co.uk.
Registered Office: Millers (The City Art Shop), 193 Bath Street, Glasgow, G2 4HU
Registered in Scotland No. 34897 |
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept all major credit and debit cards.
You may send your credit card information via phone, fax, snail mail or over the Internet. |
Shipping And Handling At the moment the charges for all UK mainland deliveries are as follows:
Orders up to £100 - £4.95
Orders over £100 - FREE
For Highlands and Islands deliveries the charges are:
Orders up to £100 - £9.95
Orders over £100 - FREE
For Northern Ireland deliveries the charges are:
All orders - £7.95
(Due to the high postage/carrier costs to remote locations some orders may be subject to additional postage charges. Customers will be notified if this is the case)
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Delivery Schedule We usually ship our orders within 2 - 5 working days, but please allow up to 28 days for delivery. If an item is out of stock, we will ship your order and post on all 'to follows' as and when we can get them in. If there is a problem getting in any items of stock we will not hesitate to contact you and you will have the choice of your money back or an alternative.
We take off orders daily so we can provide a fast and effective service to you.
For all Highland and Islands orders please expect to add a couple of days onto delivery times.
Christmas Delivery
Please place orders for delivery before Christmas by 5pm on Wednesday 19th December, thank you.
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Back Orders If your item is not in stock, we will back order for you.
You will always be emailed with the option to cancel your order if you would rather not wait.
Full payment for the order will be taken when your order is placed.
If there are items 'to-follow' please allow up to 28 days for these to arrive. If you would like to cancel any 'to-follow' items, your money will be returned immediately. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All our transactions are carried out through Netbanx, a division of Lloyds TSB. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. If you have any problems contact us. We wish you to be totally satisfied, or your money back - No quibbles. |
Reaching Us If you need to reach us, please email us on sales@millers-art.co.uk, alternatively, you can call on 0141 553 1660 or write to us at 28 Stockwell Street, Glasgow, G1 4RT.
For general and stock enquiries, please call our main shop on 0141 553 1660.
To check on your order, please call Alan on 0141 429 4977 |
Privacy Policy Millers (The City Art Shop) Ltd. do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Millers guarantee policy is if you are not completely satisfied with the quality of the merchandise you receive, you are entitled to a full replacement or refund.
We ask that you contact our Sales Department within 30 days so that the exchange, refund, or credit transaction can be arranged to your satisfaction.
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